Full-Service AV Production for IMMUNOLOGY2026: 11 Recording Rooms, One Coordinated Team


IMMUNOLOGY2026 brought together leading scientists, researchers, and clinicians for a five-day annual meeting focused on advancing scientific discovery. Behind the general session and multiple breakout spaces, ON Services ran a complex AV program that included 11 dedicated recording rooms. Here's how the production came together.
Client: American Association of Immunologists · Event: IMMUNOLOGY2026 · Venue: Thomas M. Menino Convention & Exhibition Center, Boston, MA · Dates: April 15–19, 2026
The Goal: Advancing Scientific Discovery
The American Association of Immunologists designed IMMUNOLOGY2026 to advance scientific discovery and foster professional connections across the global immunology community. It is one of the discipline's premier gatherings of the year, and the AV production needed to support that scale across many simultaneous sessions.
Our Role: Full-Service AV Production Partner
ON Services served as the full-service AV production partner. We managed a multi-session program with 11 dedicated recording rooms, running alongside the primary general session and multiple breakout spaces. Project Manager Jonathan Cruz led the team from initial planning through onsite execution, giving the client one point of accountability from the first planning call to the final tear-down.

The Challenge: Navigating Complexity Under Pressure
Several significant operational and logistical obstacles arose during the event, including load-in delays and venue network instability. Strong leadership, technical expertise, and seamless cross-team collaboration resolved each one, keeping sessions on schedule.
The Result: A Partnership Earned
IMMUNOLOGY2026 shows what ON Services delivers when preparation, expertise, and strong leadership align. Despite numerous logistical and technical setbacks, the team delivered a seamless experience and earned direct praise from the client for its professionalism, responsiveness, technical expertise, and partnership.
"From initial planning through onsite execution, Jonathan and his team were exceptional partners. Their professionalism, responsiveness, and attention to detail ensured that every aspect of our audiovisual production ran smoothly." — American Association of Immunologists
Event Highlights
Full-service AV production across the general session and breakout spaces
11 dedicated recording rooms running in parallel
Five-day program delivered at the Thomas M. Menino Convention & Exhibition Center
Perfect 5-star client satisfaction rating
Problem-solving through load-in delays and venue network instability
Big Vision. Complex Logistics. We've Got Both Covered.
From multi-room recording programs to intricate venue requirements, the ON Services team brings the expertise, technology, and coordination to make complex association meetings feel effortless.
Together, we create powerful experiences.
Questions? We have answers.
What does full-service AV production include for a medical conference? Full-service AV production covers planning, technical design, equipment, session recording, and onsite staffing across the general session and breakout rooms. For IMMUNOLOGY2026, ON Services managed all of these elements from initial planning through final tear-down.
How many recording rooms did IMMUNOLOGY2026 require? The program included 11 dedicated recording rooms running alongside the primary general session and multiple breakout spaces over five days.
How did ON Services handle technical problems during the event? Strong leadership, technical expertise, and cross-team coordination addressed load-in delays and venue network instability, keeping the program on track.



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